Shipping policy

Please be aware that shipping delays may occur due to high seasonal demand. We appreciate your understanding and patience.

At uuglownest, our goal is to offer top-quality products along with an exceptional shopping experience. Below is everything you need to know about our shipping and delivery process:

Made-to-Order Products

Most of our products are made specifically for you, which means they may take 1-5 business days to prepare for shipment. This process helps us minimize waste and support environmental sustainability. If you need your items sooner, feel free to contact us at lin.junjie1@yything.com, and we'll do our best to accommodate your needs!

Delivery to the UK & Ireland

  • Estimated delivery time: 5-10 business days
  • Shipping from the UK or Asia, depending on the product

Delivery to the USA, Canada, Australia, Europe & Other International Locations

  • Estimated delivery time: 3-12 business days
  • Shipping from Asia

Once your order ships, you'll receive a tracking number via email, allowing you to track its progress.

Order Modifications & Cancellations

If you need to cancel or change your order, or if you've provided an incorrect shipping address, please contact us as soon as possible at lin.junjie1@yything.com. We’ll make every effort to assist, though changes may not always be possible after processing.

Delivery Time Estimates

Delivery times are estimated and may vary depending on location and other factors. If you have any questions or concerns about your shipment, don’t hesitate to reach out to us at lin.junjie1@yything.com.